ISO 27018
Safeguard Personal Data in the Cloud with Confidence
ISO 27018 is the international standard for protecting personally identifiable information (PII) in cloud environments. It extends ISO 27001 by providing specific guidance for cloud service providers and customers managing personal data. We help you implement ISO 27018 controls that strengthen privacy, support trust, and demonstrate compliance across your cloud-based services.
How It Works
Whether you’re a data controller using cloud services or a processor offering them, we help align your practices to ISO 27018 through:
Evaluate your current cloud and data protection practices against ISO 27018 requirements.
Implement specific safeguards for data storage, access, deletion, encryption, and disclosure.
Strengthen privacy policies, contracts, and third-party agreements related to cloud data handling.
Ensure ISO 27018 controls support data protection impact assessments (DPIAs) and GDPR obligations.
Prepare for customer assurance requests, certification audits, or tender responses.
Establish clear privacy requirements for cloud service providers and subprocessors.
We make ISO 27018 practical and achievable – building controls that are usable, testable, and tailored to your business.
Why It Matters
With increasing reliance on cloud platforms, customers and regulators expect strong, transparent protections for personal data. ISO 27018 gives you a recognised way to prove your cloud services are privacy-ready – and differentiate your organisation in a competitive, risk-aware market.
What You Gain
- Trusted privacy practices for cloud-based personal data
- Stronger contractual positions with customers and vendors
- Demonstrable alignment with GDPR and global privacy standards
- Competitive edge when responding to tenders or compliance reviews
Common Questions
Yes – ISO 27018 is built on the ISO 27001 framework and extends its controls specifically for cloud-based personal data.
No – it’s useful for any organisation handling personal data in cloud platforms like Microsoft 365, AWS, Azure, or Google Cloud.
Absolutely – ISO 27018 helps operationalise GDPR principles such as data minimisation, purpose limitation, and transparency.
Get In Touch
Ready to Build Privacy into Your Cloud Strategy?
Let’s align your cloud environment with ISO 27018 – and give your clients, users, and regulators the confidence they expect.

Privacy Frameworks
Build a structured approach to data privacy with our Privacy Frameworks service. We design and implement scalable models aligned with GDPR, ISO 27701, and NIST—ensuring accountability, clarity, and compliance across your organisation.

Programme & Project Oversight
Keep security initiatives on track with our Programme & Project Oversight service. We manage cyber and compliance projects from planning to delivery—ensuring alignment with ISO 27001, GDPR, and NIS2 while avoiding delays and overspend.

Cyber Risk Advisory
Understand and manage your cyber risks with clarity. Our Cyber Risk Advisory service helps you prioritise threats, align with ISO 27001, GDPR, and NIS2, and support business leaders with strategic, risk-informed decision-making.